Support And Frequently Asked Questions:

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Q: How do I signup for a 60-day free trial?
A: Use this link or click the Join Now button at the top of the page.

Q: How long does it take to set up a trial account?
A: It may take up to 24 hours to setup your account. You will receive an email with your demo account information.

Q: What happens when the 60-day trial expire?
A: You may continue using ezColony services at the subscription price.

Q: How do I ask a question about ezColony?
A: Email us at sales@ezcolony.com

Q: Is ezColony compliant with FDA guidelines, including 21 CFR part 11?
A: Yes. ezColony meets GLP and FDA guidelines, including 21 CFR part 11 requirements. Your organization must also establish a range of policies and standard operating procedures that complement the features that the software provides. Visit http://www.fda.gov/ora/compliance_ref/part11 for more information.

Q: Does ezColony offer multi lingual support?
A: Yes. ezColony supports full Unicode (UTF-8).

Q: What are the minimum browser requirements for ezColony?
A: Microsoft Internet Explorer 6.0, Firefox 2.0, Safari 2.0, Camino 1.6, Opera 9.0.


Q: Is ezColony secure to use?
A: Yes. ezColony built on a world class secure platform and uses industry standard SSL (Secure Socket Layer) to communicate between the ezColony server and your web browser.